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Orange Cross Billing Services
Sheboygan, WI

Your community-based, non-profit healthcare transportation provider. Providing caring and personalized service to you, your loved ones, and your patients.

 

 

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The information on this page is designed to give you an idea of the billing services we can provide and the advantages of using our billing service.

Allows former billing resources to be reallocated elsewhere. This allows for management to focus on issues of:

              - Strategic Planning                       

              - Fleet Maintenance

              - Daily Operational Issues                   

              - Staffing Requirements                         

              - Contract Compliance                          

              - Scheduling

              - Performance of Quality Medical Care    

              - Staff Training

 

In addition:

-Electronic claims are processed faster than paper claims.

-Increased revenue receipts.

-Cost effectiveness saves money.

-Accounts spend less time in receivables.

-Improved customer service.

At OC Billing Services, patient equity and confidentiality are of utmost importance.  We consistently review our policies with all clients and customers.  These are just a sampling of policies that are already in place:

  • Uniform data entry

  • Electronic claim filing system

  • Medicare, Medicaid, and Third Party payer reviews

  • Private and Time Pay billing schedules

  • Charitable, hardship discount and write-off policies

  • Past due accounts referred to collections agency

  

Some of our strengths as a billing service include:

  • Our billing specialists have over 30 years of combined medical experience.

  • Continuing education to keep staff updated on Medicare and Medicaid changes.

  • Dedicated 800 number to answer customer questions everyday of the week.

  • Direct lines of communication with intermediaries at the state and federal levels.

  • Claims with Medicare, Medicaid, and insurance companies are filed electronically to speed the collection process.

  • We use the latest version of Ortivus software, and train to stay current with updates.

  • Efficient gathering and processing information regarding auto insurance and workers' compensation claim.  This ensures a quick turnaround time for all claims.

  • Established time frame for collection referral.  Overdue claims then referred to your preferred local collection agency.

  • Customer service is our focus.  We strive to accommodate each customer.

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